Category Archives: News






COVID-19 RMV Updated Expiration Dates 4/16

Vehicle Registrations and Inspection Stickers

Vehicle Registrations

All passenger plate registrations that have expired in March or will be expiring in April and May have been extended. Refer to chart below for new expiration date. Registration renewals can continue to be performed online at Mass.Gov/RMV during this time.

Credential Current Expiration Date New Expiration Date
Passenger Plate Registrations
March 31st Expiration
May 31, 2020 July 31, 2020
Passenger Plate Registrations

April 30th Expiration

June 30, 2020 N/A
Passenger Plate Registrations
May 31st Expiration
May 31, 2020 July 31, 2020

Inspection Stickers

In an effort to help you and your customers maintain proper social distancing, as of March 20, the annual motor vehicle safety and emissions inspection expiration dates are being extended as follows:

  • All commercial and non-commercial vehicle inspection stickers that expire on March 31, April 30, and May 31 have been extended. Refer to chart below for new expiration date.
  • Commercial and non-commercial vehicles that are issued a failed inspection sticker (indicated by a sticker with a red or black letter ‘R’) that is due to expire in the month of March, 2020, must be re-inspected by May 31, and all vehicles issued a failed inspection sticker due to expire in the month of April, 2020, must be re-inspected by June 30. Additionally, the one free re-test for these vehicles is also extended to May 31 or June 30 provided the re-test is performed at the same inspection station that performed the initial inspection.
    • Regardless of the date of inspection, vehicles issued a failed inspection sticker due to a safety defect (indicated by a sticker with a red letter ‘R’) shall not be operated until appropriate repairs have been completed.
  • All motorcycle inspection stickers originally set to expire on May 31 must be inspected by June 30.
Credential Current Expiration Date New Expiration Date
Inspection Stickers
March 31st Expiration
May 31, 2020 July 31, 2020
Inspection Stickers

April 30th Expiration

June 30, 2020 N/A
Inspection Stickers
May 31st Expiration
May 31, 2020 July 31, 2020
All Motorcycle Inspection Stickers

Annual May 31st Expiration

June 30, 2020 N/A

The RMV is also extending the time during which newly registered vehicles must be inspected, which is typically within 7 days of the date of registration.

  • Any newly-registered commercial and non-commercial vehicle purchased between March 1, 2020 and March 31, 2020 must be inspected by May 31.
  • Any newly-registered commercial and non-commercial vehicle purchased between April 1, 2020 and April 31, 2020 must be inspected by June 30.

 

 

Class D, M, and DM Driver’s Licenses and Learner’s Permits, and Mass IDs

Licenses, IDs, and Permits

All Class D and Class DM driver’s licenses, ID cards, and Learner’s Permits that have expired or are expiring between March 1, 2020 and May 31, 2020, will have an extension applied to the current expiration date.  Refer to chart below for new expiration date.

  • All people with expired/expiring credentials physically dated between March 1, 2020 and May 31, 2020, will have an active status within the RMV system with extended expiration date. For example, if the credential expires on April 15, 2020, the RMV system will extend the expiration to June 15, 2020 and display the same. The RMV is not providing updated credentials to reflect the extended date.
  • This does not apply to customers whose end of stay in the United States is the same as the expiration date on their driver’s license, ID card, or Learner’s Permit. Refer to the ‘Limited Term Credentials’  section below.

 

Credential Current Expiration Date New Expiration Date
Class D, M, and DM Licenses & Permits
March 2020 Expiration
May 2020 July 2020
Class D, M, and DM Licenses & Permits

April 2020 Expiration

June 2020 N/A
Class D, M, and DM Licenses & Permits
May 2020 Expiration
May 2020 July 2020

Limited Term Credentials

Customers holding a credential that expired between March 1 and May 31, 2020 that is marked “LIMITED TERM”, should take the following action:

  1. Determine if a 60-day extension has been added to your credential by using the “Access My Profile” feature from the Online Service Center option on Mass.Gov/RMV. Once you are logged in, your expiration date will appear on the left side of the screen. If your credential has been extended, you do not need to take any further action until that new date.
  2. Customers eligible for renewal are encouraged to attempt to renew online for a Standard License/ID using their lawful presence documentation. It is important to note that selecting a REAL ID requires an in-person visit to the RMV and in-person visits are currently by appointment only and the RMV is not prioritizing REAL ID issuances. Select a Standard Massachusetts credential when performing the online renewal. The compliance deadline for REAL ID now October of 2021.
  3. If you are not successful with a remote Standard renewal, you may make a reservation for in-person service. Select “Make a Reservation” on Mass.Gov/RMV and select the option “Update My Lawful Presence Verification” in order to proceed with an in-person visit. Be sure to bring any lawful presence documentation including any documentation that indicates an extended stay or automatic extension of your existing status.

Knowledge Tests

Class D and M Learner’s Permits knowledge exams have been suspended until the State of Emergency is lifted. This means the RMV we will not offer Class D or M knowledge exams in the Service Centers until then.

 


COVID-19 Update: Office closed to the public. Employees working from home.

For the safety of our employees and customers we have closed the doors at the office (274 Main St Webster) to the public. However our staff is working remotely so please call us at 508-943-0938 or email us to ask any and all questions. Payments can be made over the phone or mailed directly to the company or the agency. Please mail payments to PO Box 776 Webster MA 01570. Do NOT mail payments to 274 Main St because the post office will not deliver them to us and return it to you. Also we will now close at 4:30 pm on Thursday nights for the foreseeable future.Thanks for your understanding and I hope everyone stays healthy. 


RMV COVID-19 Update: Worcester open RESERVATION ONLY – Southbridge CLOSED

RMV Service Centers

An appointment-only reservation system has be implemented for certain necessary and required in-person transactions at our 8 open and operating Service Centers. Appointment reservation times for these select, required in-person transactions will be available to the public at these locations on a rolling basis up to 2 business days in advance on www.Mass.Gov/RMV in the myRMV Online Service Center under “Make or Cancel a Reservation.”

Customers who make an appointment are advised to arrive on time and prepared for their visit at their selected location, and will be sent a confirmation email that they should be prepared to show on arrival. Customers who do not have immediate needs for necessary and required in-person transactions should delay their visits and not visit a Service Center without an appointment. All customers are asked to not bring multiple individuals with them to assist with “social-distancing.”

The Milford and Wilmington RMV Service Center’s will remain open to exclusively perform walk-in commercial transactions for commercial driver’s licenses (CDLs) and permits (CLPs), and CDL road tests continue to be administered. Performing a commercial transaction at any other location will require an appointment reservation.

The transition to an appointment-only reservation system will allow the RMV to continue to assist with “social-distancing” and reducing facility volume. During the transition, customers without an appointment will initially continue to be seen on a limited first-come, first-served ticketing protocol in place to mitigate customer queueing based on the Service Center’s capacity both in size and the number that can be realistically served through the course of the day. Any remaining customers will be asked to leave and make an appointment to return another day. Meanwhile, AAA locations will continue to offer select RMV services to AAA members.

Only the following 8 RMV centers will be open effective March 18th until further notice:

Hearings will be conducted at Boston/Haymarket, Brockton, Fall River, Lawrence, and Worcester. *Hearings at the Pittsfield RMV will resume on March 25th and no hearings will be conducted in Plymouth.

The RMV will practice ‘social-distancing’ at our Service Centers. This means that we will only allow a certain number of customers in each center at a time.

The RMV has taken other steps to help mitigate the spread of COVID-19.  In keeping with recommendations from the Massachusetts Department of Public Health, the RMV has adopted enhanced cleaning practices for facilities, purchased additional contactless hand sanitizer dispensing stations, issued anti-viral disinfectant wipes and individual size hand sanitizers to certain employees, and expanded areas to be disinfected.

Before visiting an RMV Service Center, please visit Mass.Gov/RMV to see if your transaction can be processed online. We offer over 40 transactions online.


RMV COVID-19 Update: Driver’s Licenses

Licenses, IDs, and Permits

All Class D and Class DM driver’s licenses, ID cards, and Learner’s Permits that have expired or are expiring between March 1, 2020 and April 30, 2020, will have a 60-day extension applied to the current expiration date.

  • The RMV will implement this 60-day extension to the current expiration date for Class D, Class DMs, ID cards, and Learner’s Permits within the RMV system the week of 3/16 – all people with expired/expiring credentials physically dated between March 1, 2020 and April 30, 2020, will have an active status within the RMV system with extended expiration date. For example, if the credential expires on April 15, 2020, the RMV system will extend the expiration to June 15, 2020 and display the same. The RMV is not providing updated credentials to reflect the extended date.
  • This does not apply to customers whose end of stay in the United States is the same as the expiration date on their driver’s license, ID card, or Learner’s Permit.

Knowledge Tests

Class D and M Learner’s Permits knowledge exams have been suspended until April 7th. This means the RMV we will not offer Class D or M knowledge exams in the Service Centers until then.

 

Commercial Driver’s Licenses, Commercial Learner’s Permits, and Med Certs

The Massachusetts Registry of Motor Vehicles (RMV) is  implementing a 60-day extension to Commercial Drivers’ Licenses (CDLs) and Commercial Learner’s Permits (CLPs) expired or expiring in March and April, and has re-opened the Service Centers in Milford and Wilmington exclusively perform commercial license/permit transactions. These initiatives recognize the importance of commercial vehicle drivers to the supply chain during the State of Emergency declaration, and will continue to prioritize reducing customer volumes in physical locations.

All commercial licenses or permits with an expiration date between March 1, 2020 and April 30, 2020, will have the 60-day extension applied to that customer’s credential. The RMV implemented a similar extension for residents with Class D, Class M and Class DM driver’s licenses, ID cards, and Learner’s Permits on March 16th with the exception of customers whose end of stay in the United States is the same as the expiration date on their driver’s license, ID card, or Learner’s Permit. Customers eligible for these extensions should wait to visit an RMV Service Center to renew until after the State of Emergency has concluded.

CDL Medical Certificates (Med Certs) that have expired or will expire after March 1st will have a 60-day extension applied to prevent license downgrades and elective medical visits, as well as alleviate demand on medical providers, during the State of Emergency.

New Emergency Declarations from FMCSA Related to CDL

Yesterday, March 20, the Federal Motor Carrier Safety Administration (FMCSA) announced new Emergency Declarations, including the Agency’s view of specific actions State Drivers Licensing Agencies (SDLA) may exercise during the COVID-19 emergency:

  1. FMCSA will not issue a non-compliance finding if the state extends a Commercial Learner’s Permit (CLP) or Commercial Driver’s License (CDL) that would otherwise expire during the COVID-19 emergency
  2. FMCSA will not issue a non-compliance finding if a state does not change the medical certification status to “not certified” or downgrade a CDL/CLP holder whose Medical Examiner’s Certificate has expired during the COVID-19 emergency

Also, effective immediately and until April 12, 2020 (or sooner, if the declared national emergency is terminated), the Federal Motor Carrier Safety Administration (FMCSA) has waived most rules and regulations concerning transportation and licensing for commercial drivers if they are engaged in the transportation of goods and supplies related to relief efforts for the COVID19 National Emergency. These exceptions do not include provisions for driving with: (1) Controlled Substances, alcohol or testing of their use; (2) the federal Commercial Driver Licensing requirements; (3) insurance requirements; (4) hazardous materials regulations; (5) applicable size and weight requirements; and (6) any other requirements not specified in 49 CFR § 390.23.  For more information, please see the attached FMCSA Emergency Declaration.

Road Tests

Class D and M road tests are cancelled through Monday, 4/6. Governor Baker issued an Executive Order providing that Learner’s Permits dated between March 1, 2020 and April 30, 2020 will continue to have an active status until sixty days after the printed expiration date – learner’s permit holders need not worry immediately if their road test is cancelled.

CDL road tests are still being administered at this time.

Suspension Hearings

Due to the agency’s ongoing COVID-19 (coronavirus) response, suspension hearings will be conducted by telephone.

You must report to a designated RMV Service Center to begin this process. Applicants requiring interpretation services are responsible for supplying this service.  You are limited to one hearing on a particular suspension or revocation.  You have the right to be represented by counsel or by any other responsible adult, but the applicant must accompany the representative at the time of the hearing. Please note that the RMV does not provide copy service. Have your copies ready ahead of time. Original documents will NOT be returned. During your hearing, it will be discussed whether further documents are required, and how to return those to us.  For a list of Hearing locations, refer to the RMV Service Center section above.

Preparation:

On the day of your hearing:

While in line, you will be provided with an entry ticket based on a first come, first served basis. If you do not receive an entry ticket, then there may be more hearings in the afternoon, and it is your option to return to register to speak by phone with a Hearing Officer.

Application:

  • Once inside, you will be given an application to complete.
    • Make sure your application has been fully completed and all copied documents added. The RMV does NOT provide copy service, so ensure that you have made copies for yourself.
    • The RMV representative shall retain your application and documents. You then exit the building.
    • The Hearings Officer will collect the applications submitted and review it in advance of your telephonic hearing. 
  • Your hearing may require specific documentation. The Hearings Officer may need to spend time researching and retrieving documentation as it relates to your case. In some cases, they will need to request documentation from another agency or organization and wait for the response, which takes time.

What do I need if my case is successful?

  • If your case is successful, you may need to apply or re-apply for a driver’s license or learner’s permit at a Service Center. In both of these circumstances, you will need to prove lawful presence as part of the license reinstatement process. Please refer to the document checklist at mass.gov/id which outlines the acceptable forms of lawful presence documentation.

Wait times:

  • It is not possible to accurately predict your wait time. Some hearings take longer than others due to the many complex issues that can affect the suspension of a license or vehicle registration. 

Payment of Fees:

  • If the Hearing Officer determines that a fee is due, you have 3 options to make payment:
    1. Pay the fee online at Mass.Gov/RMV.
    2. Call the Contact Center at 857-368-8000 to provide payment over the phone.
    3. Visit an RMV Service Center for counter service.

National Safety Council (NSC) Class Requirement Information

 

  • The RMV is working with the National Safety Council on your class requirement to develop an alternative way to deliver the statutorily required content.  An online class will be available for you to take beginning on April 6, 2020.  After April 6, your online course participation will count as your in-person class requirement.
  • For anyone with a deadline to complete an NSC course between March 1 and April 30, the RMV will be providing an additional 90 days to complete the NSC class requirement.
  • The RMV is working as quickly as possible to extend deadlines in their system. If you were registered for a NSC class that was scheduled over the last few days or in the days ahead, the RMV is working to manually update your record to account for the additional time until a technical solution can be implemented.
  • You may check your license status by accessing your profile at Mass.Gov/RMV to determine your current license status.
  • The RMV and National Safety Council will post additional information on their website when more details are available.

Professional Credentials

Professional licenses are NOT being extended at this time.  Follow normal procedures for renewing these credentials but allow enough time for processing the renewal so it can be completed before expiration.

  • School Bus certificate
  • School Pupil (7D) License
  • Station Inspector License
  • Driving School Instructor License
  • Station Inspection License
  • Driving School License

RMV COVID-19 Update: Vehicle Registrations and Inspection Stickers

Vehicle Registrations

Vehicle registrations will not be extended at this time. Most vehicle registrations can be renewed online at Mass.Gov/RMV.

Inspection Stickers

In an effort to help you and your customers maintain proper social distancing, as of March 20, the annual motor vehicle safety and emissions inspection expiration dates are being extended as follows:

  • All non-commercial vehicle inspection stickers that expire on March 31, 2020(designated by a number 3 on the inspection sticker) must be inspected by May 31, 2020.
  • All non-commercial vehicle inspection stickers that expire on April 30, 2020 (designated by a number 4 on the inspection sticker) must be inspected by June 30, 2020.
  • Non-commercial vehicles that are issued a failed inspection sticker (indicated by a sticker with a red or black letter ‘R’) that is due to expire in the month of March, 2020, must be re-inspected by May 31, and non-commercial vehicles issued a failed inspection sticker due to expire in the month of April, 2020, must be re-inspected by June 30. Additionally, the one free re-test for these vehicles is also extended to May 31 or June 30 provided the re-test is performed at the same inspection station that performed the initial inspection.
    • Regardless of the date of inspection, vehicles issued a failed inspection sticker due to a safety defect (indicated by a sticker with a red letter ‘R’) shall not be operated until appropriate repairs have been completed.
  • All motorcycle inspection stickers originally set to expire on May 31 must be inspected by June 30.

The RMV is also extending the time during which newly registered vehicles must be inspected, which is typically within 7 days of the date of registration.

  • Any newly-registered non-commercial vehicle purchased between March 1, 2020 and March 31, 2020 must be inspected by May 31.
  • Any newly-registered non-commercial vehicle purchased between April 1, 2020 and April 31, 2020 must be inspected by June 30.

 

Other RMV Services

The following requests will be processed via mail only:

  • Disability parking placards/plate (including disabled veterans plates)
  • Tinted glass waivers
  • CDL medical waivers
  • All Section 5 transactions